Nunify Tech Inc. Privacy Policy

Updated on 07th August, 2023

We, Nunify Tech Inc. (“we”, “us”, “our” “Company”) are the owners of the website www.nunify.com and www.aidaio.com (“Website”). The Website showcases the Company’s event technology and event management software Nunify (the “Software”). The Website, Mobile Applications, Emailers and Software are hereinafter collectively referred to as the “Platform”. The Platform allows event managers, organizers, create event websites , event mobile apps, event web apps, registrations/RSVP forms, emailers, livestream, conduct webinars and check-in guests onsite. (“Services”).

We respect data privacy rights and are committed to protecting personal information collected on this Platform. This Privacy Policy (“Privacy Policy”) sets forth how we collect, use and protect the personal information collected on this Platform.

Unless otherwise set out below, each capitalized term in this Privacy Policy shall have the meaning as set out in the Terms of Use specifically accepted for use of the Platform. In order to use the Services, it shall be your responsibility to comply with both this Privacy Policy and any agreements. If the Policy is inconsistent with any provision contained in the specific agreements, the Company shall determine, in its sole and absolute discretion, which of the provisions shall control any such inconsistency or conflict.

Please read this privacy policy carefully. By clicking on the consent check box, and by providing us personal information, you consent to our use of your personal information in accordance with the terms of this privacy policy. If you do not agree to this privacy policy, you may withdraw your consent or alternatively choose not to provide your personal information on the platform.

If you are accessing the platform on behalf of a third party, you represent that you have the authority to bind such third-party to the terms and conditions of this privacy policy, and in such an event, your use of the platform shall refer to use by such third party. If you do not have such an authority (to provide any personal information of a third party) or do not agree to the terms of this privacy policy, then you should refrain from using the platform.

This Privacy Policy is an electronic record in the form of an electronic contract compliant and construed in accordance with data protection laws of the applicable jurisdictions.

Definitions

“User(s)” “you”, “your” shall mean individuals that visit/use/access the Platform;
“Customer” shall mean an entity, organizer, individual which has subscribed, uses, accesses the Platform to organize and host virtual and hybrid events;
“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Information;
“Processor” means a natural or legal person, public authority, agency or other body which processes Personal Information on behalf of the Controller.

What Personal Information is Collected by Us?

For purposes of this Privacy Policy, “Personal Information” means information that can be used to identify a user, including but not limited to the user’s first name, last name, mobile number, residential address, email address, company email, company name and designation.

When the Company receives information from its Customer, the Company acts as a Processor and shall process data as per the instructions received by the Data Controller. If you have any questions related to the handling of your Personal Information by the Company or to exercise your rights, you can contact us at [email protected].

For Personal Information collected on behalf of Customer please refer to Clause 3 of this Privacy Policy

We may collect your Personal Information in the following ways:

Personal Information collected through our Website: You may provide Personal Information when you visit our Platform, request a demo of our Services, chat with us on our Platform and/or contact us through the ‘Contact Us’ page on our Platform. You may provide your Personal Information when you contact us or write to us on our email address. You may provide information including but not limited to your name, email address, phone number, company name, designation, physical address, tax information.
User account: You may provide Personal Information including but not limited to your name, email address, company name, designation, username, password when creating an account on our Platform.
Online Identifiers and Log Data: When you use or access the Platform, we may collect your IP address, operation system, browser type, web log data, referring and exit pages, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the date and time you used our Services, the frequency of your use of our Services, error logs.
Payment Information: You may elect to pay for the Services through our Platform, we may collect certain information such as name, phone numbers, billing address , tax information and email address to process your request. You will be required to provide certain payment information directly to our payment processing partners, including but not limited to your name, credit/debit card information. We do not access, store or collect your credit/debit card information.
Personal Information collected for recruitment purposes: You may provide Personal Information when you apply for a job at our Company through the careers page on our Platform. You may provide us information including but not limited to name, email address, contact information, CV/resume, educational information, employment information.
Social media platforms: We may also collect, store and use your Personal Information when you access social media pages operated by us on platforms such as Facebook, YouTube, Instagram, Twitter, and/or LinkedIn.

What Personal Information do we Proccess on Behalf of the Customer?

This section concerns the Personal Information of the User collected by the Customer, and such collection may be facilitated by us.

The Company as a Data Processor: The Customer sets the purpose and means of processing of such Personal Information. We process such Personal Information only on behalf of and on the instructions of the Customer and for the purposes of rendering our Services to the Customer.
Customer Privacy Policy: If you are the User of the Platform and your Personal Information was shared with us by the Customer, the privacy policy of the Customer, on whose behalf we collect and process the Personal Information, will apply. This means that any enquiry, request, objection or complaint that you as a User may have in connection with the collection and/or processing of Personal Information that forms part of your Platform usage should be addressed to and resolved by the Customer.
Personal Information: Depending on the nature of services and Customer requirements the Company processes Personal Information on behalf of Customer/s. We may process Personal Information including but not limited to the name, email address, contact number, account and registration details, profile and profile pictures, social media handles, official government issued identification number, billing details, email and chat interactions, details of support tickets, video meeting recordings and event feedback from the Customer’s employees, admin personnel, key managerial personnel and event attendees. Further, the Personal Information collected on behalf of the Customer, may differ based on the specific requirements, Nunify remains solely the data processor and the customer is responsible to provide adequate privacy notices.

The Customer has complete control over the Personal Information and the Company processes the Personal Information on the Customer’s behalf.
Customer Responsibility: The Customer represents that it has acquired all necessary consents and/or relies on other appropriate legal basis for the processing of Personal Information of end-Users. Customer confirms that end-Users have been informed about that their Personal Information is transferred to the Company as a processor and other third parties used by the Company for the provision of Services.

We will process the Personal Information for as long as we provide services to the Customer and the Customer maintains active accounts of such Users.

Cookies

We use cookies and/or similar in-house and third-party tracking tools to track user traffic patterns. Tracking tools also used are beacons, tags and scripts to collect and track information and to improve and analyze our Platform. You may choose to disable cookies through your browser settings. For more information, please refer to our cookie policy www.nunify.com/legal/cookie-policy.

Accuracy of information

User undertakes that he shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Information shared with us whether of its own or any third party. In the event the User is sharing any Personal Information on behalf of a third person, the User represents and warrants that he has the necessary authority to share such Personal Information with the Company, obtained a written consent from such third party and the Company shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Information shall be subject to the terms and conditions of this Privacy Policy.

Anonymized Data

We may also use your Personal Information collected to create aggregate anonymized data. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Information shared with us. We may use this anonymized data for any purpose including but not limited to conduct research, analytical purposes, and improving our Platform. By using the Platform and/or visiting our website, you provide us the right to use your Personal Information to create anonymized data and use it for our business purposes.

How do We Use Personal Information?

We use the Personal Information for the following purposes:

to inform you about our Services and to respond to your requests;
for the creation or development of business intelligence or data analytics in relation to the services provided by us (for this purpose we may share the Personal Information with certain software or tools available online);
to provide you with a better experience when you access our Platform and to improve the Services;
to process job applications (if you apply for a position with our organization);
to maintain and manage our Platform;
to manage our relationship with you;
for internal record keeping;
and to comply with our legal or statutory obligations.

Disclosures

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:

Affiliates: We may provide your Personal Information to our affiliates to enable them to improve the Services, provide feedback and respond to their queries.
Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Platform and/ or providing the Services. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy.
Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Platform, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein.
Other Third Parties: We may disclose your Personal Information to other third parties including but not limited to hosts, event organizers and/or sponsors whose events you attend through your use of the Services.
Safety, Legal and Regulatory Authorities: We may disclose your Personal Information if we believe that we are required to do so: (a) by law; (b) to comply with legal process or governmental requests; (c) to enforce our agreements; (d) to protect our operations; (d) to protect the rights, privacy, safety or property of the Company, you or others; (e) to protect our reputation and (f) to permit us to pursue available remedies or limit the damages that we may sustain.

Data Retention

We will retain User’s Personal Information as long as it is required to be retained for the purpose of provision of the services on our Platform. We may also retain and use User’s Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Secure Your Personal Information?

We are committed to maintaining information security and protecting customer data from potential breaches. Although we provide appropriate firewalls and protections, we cannot warrant the security of Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we will take necessary measures to mitigate such events.

Your Personal Information may be stored on third party cloud infrastructure.

We maintain annually audited security measures aligned with SOC 2 Type 2 standards.

You agree to immediately notify the Company in writing by email to [email protected] of any unauthorized use of your account or any other breach of security.

Your Privacy Rights

You have the right to access Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of Personal Information, withdraw consent at any time where we are relying on consent to process Personal Information. Depending on the nature of the request, we may ask you to complete a Personal Information request form or seek certain details to verify the request. All requests for Personal Information will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact [email protected].

Information for EU and UK Visitors

Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this Privacy Policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal information collected as a result of your use / access of the Platform and Processors of the Personal information collected as a result of your use / access of the Services.

Legal Basis (for EU residents and UK residents): We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.

Transfer of your personal information across borders (for EU Residents): The Personal Information we collect (of EU and UK residents) is stored on servers located in the EU region. Personal Information might be processed outside the EU and UK. We collect and transfer Personal Information outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please contact [email protected].

Your Rights (For EU and UK Residents):

You have the right to request us:

to let you know what Personal Information belonging to you,
we hold in our possession,
withdraw consent at any time where we are relying on consent to process your Personal Information,
right to have us rectify or modify any such Personal Information,
right to have us erase/delete your Personal Information,
right to restrict us from processing such Personal Information,
right to object to our use of your Personal Information,
you have the right to lodge a complaint with a data protection authority.

UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please contact [email protected].

Governing Laws: For any EU and UK residents, this Privacy Policy shall be governed respectively by the provisions of the GDPR and UK Privacy Laws.

Choice and Opt-Out

We may send you communications including but not limited to (a) notices about your use of our Platform and services provided on our Platform, including those concerning violations of use, (b) updates, (c) promotional information regarding our services, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by emailing [email protected] with your specific request.

Links to other websites/ platforms

Our Platform may contain links to other websites/platforms/applications of your interest. Please note that we do not have any control over such other websites/platforms/applications, and you will be accessing these websites/ platforms/applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/platforms/applications and those are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to such websites/platforms/applications.

Governing laws

This Privacy Policy shall in all respects be governed by and construed and enforced in accordance with the laws of the state of Delaware, United States of America and the competent courts in the state of Delaware shall have an exclusive jurisdiction to adjudicate any subject matter under this Privacy Policy.

Changes to This Policy

Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which we may update from time to time. If we modify this Privacy Policy, we will make it available through the Platform and indicate the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through our Platform.

Contact Us

If you have any questions or concerns or grievances regarding this Privacy Policy or wish to withdraw your consent in relation to the processing of your Personal Information you can reach out to our appointed grievance redressal officer at [email protected].

Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please contact us using the details provided in this privacy policy with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.

Do Not Track

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

Cookies and Pixels

At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser’s capabilities. Please refer to the Cookies section of this privacy policy for more information.

CCPA-permitted financial incentives

In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services we provide.

Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the California Consumer Privacy Act:

Identifiers, such as name, email address, phone number account name, IP address, and an ID or number assigned to your account.

For more information on information we collect, including the sources we receive information from, review the “What Personal Information is Collected by Us?” section. We collect and use these categories of personal information for the business purposes described in the “How do We Use Personal Information?” section, including to provide and manage our Service.

Right to Know and Delete

If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

The categories of personal information we have collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you we disclosed for a business purpose or sold;
The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
The business or commercial purpose for collecting or selling the personal information; and
The specific pieces of personal information we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy policy.

Shine the Light

If you are a California resident, in addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by California’s “Shine the Light” with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.