ZUNO AI: Your 24x7 AI Event Assistant For Every Attendee

Answer attendee questions, free up your team, and know what attendees need.

See Zuno AI in action

How Zuno AI works

Give every attendee 24/7 support without keeping your team on call around the clock.

  1. Add your event knowledge - Provide event FAQs, schedules, venue details, travel information, and other relevant sources.
  2. Set the rules - Define Zuno’s tone, knowledge boundaries, and what information it should not answer.
  3. Connect across attendee channels - Make Zuno available through your event website, mobile app, WhatsApp, and email.
  4. Let Zuno take it from here - Zuno handles attendee questions and escalates questions to your team when needed.

Take the busywork out of attendee management

  • Easy Setup

    Spend less time answering the same questions

    Let Zuno handle attendee questions about schedules, venues, travel, and more, so your team can focus on running the event.

  • Kisok Mode

    Understand your attendees better

    See what attendees are asking, what interests them, and where they need help. Use these attendee insights to make better decisions throughout the event.

  • Badge Print

    Give every attendee a personal assistant

    Help attendees find sessions, navigate the venue, and get answers anytime, without waiting for your team.

  • Stay in control of every AI response

    Choose what Zuno can answer, what information it can use, and when a question needs your team's attention.

AI Event Chatbot & Event Assistant FAQs

  • An AI event chatbot answers attendee questions about schedules, speakers, venues, logistics and event activities using natural language. Zuno by Nunify is an AI event chatbot and attendee assistant that provides event-specific answers and personalized guidance through mobile apps, websites, WhatsApp and email.

  • Zuno works as a WhatsApp event chatbot and is also available through event apps, websites, and email. Organizers can set up the AI assistant across their attendee communication channels, allowing attendees to ask questions without relying exclusively on an event app.

  • Yes. Zuno answers questions about sessions, speakers, room locations, parking, accommodation, food and event policies. It can also assist with visa requirements, local currency, travel safety, connectivity and accessibility using relevant information sources.

  • Organizers provide event information and relevant knowledge sources. Zuno uses these sources to answer attendee questions. Organizers can configure the assistant's tone, response instructions, knowledge boundaries and escalation rules. Event information can be updated as details change.

  • Zuno allows organizers to restrict the information it can use, define response guardrails and prevent disclosure of restricted information. It can show supporting sources where applicable and escalate questions requiring human intervention. These controls reduce risk but do not guarantee error-free answers.

  • AI event chatbots can handle repetitive attendee questions without requiring an organizer to respond individually. At Amazon AIM, 96.4% of Zuno conversations did not trigger a human handoff. This measures handoff frequency, not independently verified staff-hour savings.

  • Zuno can escalate questions requiring organizer intervention to a human support team. At Infosys Confluence, Zuno handled 233 messages with no recorded failures and just one human handoff.

  • Yes. Questions asked before and during an event can reveal recurring attendee concerns, information gaps, popular topics and areas where attendees need additional guidance. Zuno helps organizers examine these interactions. These conversational insights should not be confused with a complete behavioral profile unless combined with other attendee data.

  • Yes. Zuno can guide attendees toward relevant sessions and event information based on available attendee context and event data. It can also help attendees navigate session locations, facilities and other event activities.

  • Zuno is designed specifically for event attendees. It combines event-specific knowledge, source-backed answers, organizer-controlled guardrails, personalized guidance, human escalation and deployment across event apps, websites, WhatsApp and email. It also provides organizers with opportunities to learn from attendee questions throughout the event lifecycle.

See how Zuno AI can make attendee management easier

Bring questions your attendees ask. See how Zuno handles them and helps you understand your attendees better.

See Zuno AI in action