Frequently Asked

about the nunify™ Virtual Events Platform

Get Started

Yes, you would need an account to use Nunify. Whether you are a participant/attendee or a speaker in a Nunify virtual event, you need to login to Nunify to access the online event.

You can sign up for free by tapping on the Nunify virtual event link shared by the event organizer. This will prompt you to enter your email id and OTP received to access the online event.

Stream quality : Upto HD – 1080p with max. 0.4 second delay
Upload speeds recommended for stream
1080p : Min. – 4 Mbps; Recommended – 14 Mbps
720p : Min. – 2 Mbps; Recommended – 6 Mbps
Attendee view speeds: Recommended min. 4 Mbps

The ideal system requirements to run a Nunify virtual event are as follows:

Windows 10+ – Latest version of Edge, Firefox, Chrome
Mac OS 10.11+ – Latest version of Safari, Firefox, Chrome
iOS 8+ – iOS app coming soon
Android 6+ – Android app coming soon
Display size : Optimized for 1280 x 800 resolution and above
Participants wishing to connect to audio using VoIP a microphone and speakers. (A USB headset is recommended)
High-quality laptop/camera
Streaming laptop with 2.0GHz processor or faster and 4GB+ RAM (8GB recommended)

Yes, we do have breakout room concept, the attendee will be able to do 1:1 live sessions as well

To host a Nunify virtual event / webinar / online meeting, you need to get in touch with our sales team and we will be able to help you out based on your requirements.

You can add the session details as well as the speaker details from the Nunify admin portal. Once added, go on the online event link and go on the respective session from schedule and host the session / webinar / virtual event by going LIVE

With Nunify, you can host webinars, product demonstrations, Townhalls, Employee Onboarding, Training, deliver presentations, brainstorm with colleagues and securely share confidential information online from anywhere at any time. Nunify supports small one-to-one meetings all the way up to broadcasts for up to a million attendees.

An organizer is a person with a Nunify virtual event platform organizer account who schedules, starts, manages and ends an online event session. An organizer can also designate other attendees to be speaker(s) or panelists. The organizer can push polls, approve questions and do other changes from the admin portal.

A panelist/speaker is a person who presents and/or answers questions assigned to him or her during an online event session. Panelist have been given controls such as the ability to share screen and push a poll.

An attendee is any person who can view the presenter’s screen but cannot interject the speaker or panelist. He/She can answer polls, ask questions, do 1:1 and session chat from the session screen Attendees need to have signed up on the virtual event link to participate in online events.

All the interactions happening on the Nunify virtual events platform get recorded on the admin portal. You can head to the admin portal to view and download reports about each of those interactions.

Private chat messaging is available between attendees and they can access it any point in time during the online event.

Nunify is built to scale easily for extremely large events. A session in Nunify virtual events platform can support up to 1 million attendees/viewers presently.

Yes, the platform is fully customizable. You can include your branding in terms of colors, logos and text. There are various options available for display ads, sponsor & exhibitor booths etc.

Yes, Nunify supports sale and management of tickets. Get in touch with our sales team for terms and conditions for ticket sales for your virtual events.

Host Sessions

Absolutely. Anyone having the correct virtual event link can join an online event on Nunify using their email id. Some events may be restricted for external participants and access is controlled by the virtual event organiser.

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In one particular Nunify virtual event session, you can have upto 15 hosts/speakers who can stream simultaneously. We generally recommend upto 10 hosts/speakers for the best user experience.

No, screenshare and the camera feed works simultaneously on the Nunify virtual events platform. The speaker will be able to broadcast both at the same time.

No, each speaker logs in into the Nunify online events platform with their respective email id. This ensures higher level of security and protection of your data and privacy.

Yes, it is possible for users and speakers to access the Nunify virtual events platform from different locations. They just need to log-in into the platform using their email id on our web portal and they are good to go.

If you are an attendee – Access the event link –> Log-in –> Schedule –> Tap on the respective session
If you are a speaker – Access the event link –> Log-in –> Schedule –> Tap on the respective session –> Tap on Go Live

You can invite others to join a particular session by sharing the session URL or asking them to log-in and tap on that particular session from the schedule.

Yes, it is possible to create custom registration fields in the registration platform from the backend.

Accessibility

Yes, as long as the Bluetooth device is compatible with the computer you are using, the platform supports it as an accessory.

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While you are not required to have a webcam to join a particular session as a speaker but you will not be able to transmit video of yourself. You will continue to be able to listen and speak(only if you are speaker) during the meeting, share your screen, and view the webcam video of other participants.

When you decide to share your screen, you can go on the file/tab/window that you are sharing and you will then be able to control and see your presentation

Yes, there is a moderator capability present in the Nunify Virtual events platform. You can allot a certain user(s) from the backend to be a moderator. They will then be able to do all the backend work while you are either presenting or hosting the session.

Yes, being a host you can turn-off your screen and also mute yourself at any point in time. You can come back live at any point in time to address your views

You can share your screen by tapping on the “share screen” button present on the bottom-right of the screen

Both the Moderator and Presenter can look after the chat and Q&A features together on the Nunify virtual events platform. However, only the Moderator has the ability to delete the questions from the admin portal

No, the Moderator can remove ‘Auto Approve’ for questions in the Event Settings. This will direct all questions to the Moderator for approval first. This way the Moderator can review all questions before they’re posted publicly to the questions wall.

Chat allows you to discuss with Moderators / Presenters / Attendees freely about the event via open or private 1:1 discussion. The Q&A is specifically designed as a way for Moderators / Presenters to gather questions from Attendees – other Attendees can also ‘upvote’ questions to show agreement.

Yes, you can have multiple admins to setup the entire event on the Nunify Virtual Events platform. They can then simultaneously access the admin portal to do the required changes

Yes, we can show you a demo of the Nunify virtual events platform. Please contact us and we can set-up a demo for you

Yes. You can toggle to full-screen view by tapping on the full screen button present on the top-right of the stream

Support

Yes, we are an enterprise grade solution and support end-to-end encryption of your data and ensure full privacy during your online event

Yes. All video and audio & text streams are encrypted. Users can join securely even when they’re off site.

Yes, the Nunify online events platform offers the Data Processing Amendment and model contract clauses as a means of meeting the adequacy and security requirements of the European Union’s General Data Protection Regulation (the “GDPR”).

You can browse Nunify without having cookies enabled. However, if you need to log in to an existing account, you will need to adjust your browser’s privacy settings to accept cookies. We primarily use cookies to provide you with secure access to your account.

Nunify supports all modern day browsers but we recommend Chrome for the best streaming experience.

We recommend checking permissions in the settings tab of your browser to ensure that you have given Nunify the necessary permission to access the Camera. You can also do the same from the session page of the platform.

Echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices or two participants joined in from the same local. Please check for the same and if the issue is not resolved, reach out to the event organizer/moderator for further help.

Please check if attendees have the required permission to join the event and are they accessing the correct event link. If the attendees are in the event and not able to join a session, ask them to leave and attempt to reconnect. If the issue still persists, please contact us and we will investigate the issue right away

Screen sharing needs to be turned on after starting a session – Sessions start with it turned off to prevent early attendees from viewing your preparation. Tap on the share screen button from the bottom of the screen to enable sharing.

If no one can hear you, here are some quick tips:

Please leave and join the session again
Double-check that you have the correct audio option selected – for instance, you cannot use mic and speakers when you have “Use Bluetooth device” selected.
Have you started the broadcast? Check if you are live
Are the correct sound devices selected on your session Preferences (or Audio, on a Mac) menu
If using a microphone with a mute/unmute button, is your microphone muted?
Is your attendee’s speaker volume set too low?
If you are still having audio problems, please contact us