Getting started with the Nunify Virtual Events Platform

Do I need an account to use the Nunify virtual events platform?

Yes, you would need an account to use Nunify. Whether you are a participant/attendee or a speaker in a Nunify virtual event, you need to login to Nunify to access the online event.

How do I signup for a Nunify virtual event?

You can sign up for free by tapping on the Nunify virtual event link shared by the event organizer. This will prompt you to enter your email id and OTP received to access the online event.

What is the recommended internet speed to access a Nunify virtual event?

Stream quality : Upto HD – 1080p with max. 0.4 second delay
Upload speeds recommended for stream
1080p : Min. – 4 Mbps; Recommended – 14 Mbps
720p : Min. – 2 Mbps; Recommended – 6 Mbps
Attendee view speeds: Recommended min. 4 Mbps

What are the system requirements for running a virtual event in Nunify?

The ideal system requirements to run a Nunify virtual event are as follows:

Windows 10+ – Latest version of Edge, Firefox, Chrome
Mac OS 10.11+ – Latest version of Safari, Firefox, Chrome
iOS 8+ – iOS app coming soon
Android 6+ – Android app coming soon
Display size : Optimized for 1280 x 800 resolution and above
Participants wishing to connect to audio using VoIP a microphone and speakers. (A USB headset is recommended)
High-quality laptop/camera
Streaming laptop with 2.0GHz processor or faster and 4GB+ RAM (8GB recommended)

Is there the ability to go into ``breakout rooms`` or any tool to do small breakout groups or 1:1?

Yes, we do have breakout room concept, the attendee will be able to do 1:1 live sessions as well

How do I purchase a Nunify virtual event / webinar / online meeting license?

To host a Nunify virtual event / webinar / online meeting, you need to get in touch with our sales team and we will be able to help you out based on your requirements.

How do I host a virtual event in Nunify?

You can add the session details as well as the speaker details from the Nunify admin portal. Once added, go on the online event link and go on the respective session from schedule and host the session / webinar / virtual event by going LIVE

What can I do with the Nunify virtual event platform?

With Nunify, you can host webinars, product demonstrations, Townhalls, Employee Onboarding, Training, deliver presentations, brainstorm with colleagues and securely share confidential information online from anywhere at any time. Nunify supports small one-to-one meetings all the way up to broadcasts for up to a million attendees.

Who is a Nunify virtual event organizer?

An organizer is a person with a Nunify virtual event platform organizer account who schedules, starts, manages and ends an online event session. An organizer can also designate other attendees to be speaker(s) or panelists. The organizer can push polls, approve questions and do other changes from the admin portal.

Who is a panelist/speaker?

A panelist/speaker is a person who presents and/or answers questions assigned to him or her during an online event session. Panelist have been given controls such as the ability to share screen and push a poll.

Who is an attendee?

An attendee is any person who can view the presenter’s screen but cannot interject the speaker or panelist. He/She can answer polls, ask questions, do 1:1 and session chat from the session screen Attendees need to have signed up on the virtual event link to participate in online events.

How do I download Nunify virtual event reports?

All the interactions happening on the Nunify virtual events platform get recorded on the admin portal. You can head to the admin portal to view and download reports about each of those interactions.

Does Nunify allow private chat messaging between attendees?

Private chat messaging is available between attendees and they can access it any point in time during the online event.

How many attendees can join and view a session at the same time?

Nunify is built to scale easily for extremely large events. A session in Nunify virtual events platform can support up to 1 million attendees/viewers presently.

What branding options do I have? Can I include my own branding?

Yes, the platform is fully customizable. You can include your branding in terms of colors, logos and text. There are various options available for display ads, sponsor & exhibitor booths etc.

Does Nunify offer a system for ticket sales?

Yes, Nunify supports sale and management of tickets. Get in touch with our sales team for terms and conditions for ticket sales for your virtual events.

Joining & Hosting a session on the Nunify Virtual Events Platform

Can external participants join a nunify virtual event?

Absolutely. Anyone having the correct virtual event link can join an online event on Nunify using their email id. Some events may be restricted for external participants and access is controlled by the virtual event organiser.

How many hosts can you have in one Nunify online event session?

In one particular Nunify virtual event session, you can have upto 15 hosts/speakers who can stream simultaneously. We generally recommend upto 10 hosts/speakers for the best user experience.

If a speaker shares their screen or slides, do they lose their camera feed?

No, screenshare and the camera feed works simultaneously on the Nunify virtual events platform. The speaker will be able to broadcast both at the same time.

Do multiple speakers login through the same host password?

No, each speaker logs in into the Nunify online events platform with their respective email id. This ensures higher level of security and protection of your data and privacy.

Is it possible to have a virtual panel with speakers connecting from different locations?

Yes, it is possible for users and speakers to access the Nunify virtual events platform from different locations. They just need to log-in into the platform using their email id on our web portal and they are good to go.

How do I join a session or meeting on Nunify?

If you are an attendee – Access the event link –> Log-in –> Schedule –> Tap on the respective session
If you are a speaker – Access the event link –> Log-in –> Schedule –> Tap on the respective session –> Tap on Go Live

How do I invite others to join my session or meeting?

You can invite others to join a particular session by sharing the session URL or asking them to log-in and tap on that particular session from the schedule.

Can you create custom registration fields in the registration platform?

Yes, it is possible to create custom registration fields in the registration platform from the backend.

Accessibility on the Nunify Virtual Events Platform

Can I Use Bluetooth Headset?

Yes, as long as the Bluetooth device is compatible with the computer you are using, the platform supports it as an accessory.

Do I have to have a webcam to join on Nunify as a speaker?

While you are not required to have a webcam to join a particular session as a speaker but you will not be able to transmit video of yourself. You will continue to be able to listen and speak(only if you are speaker) during the meeting, share your screen, and view the webcam video of other participants.

How can I see my presentation while presenting?

When you decide to share your screen, you can go on the file/tab/window that you are sharing and you will then be able to control and see your presentation

Are there moderator admins in addition to presenters?

Yes, there is a moderator capability present in the Nunify Virtual events platform. You can allot a certain user(s) from the backend to be a moderator. They will then be able to do all the backend work while you are either presenting or hosting the session.

Can I be a host and turn my video off the screen? Example, I introduce the guests then they talk but I don't want the audience to see me anymore, then I come back on at the end to say thank you?

Yes, being a host you can turn-off your screen and also mute yourself at any point in time. You can come back live at any point in time to address your views

How do I share my screen as a speaker on the Nunify Virtual events platform?

You can share your screen by tapping on the “share screen” button present on the bottom-right of the screen

Can the Presenters moderate the chat as well as the Moderators?

Both the Moderator and Presenter can look after the chat and Q&A features together on the Nunify virtual events platform. However, only the Moderator has the ability to delete the questions from the admin portal

Do all questions have to be posted publicly during a session on Nunify?

No, the Moderator can remove ‘Auto Approve’ for questions in the Event Settings. This will direct all questions to the Moderator for approval first. This way the Moderator can review all questions before they’re posted publicly to the questions wall.

What is the difference between Chat and Q&A?

Chat allows you to discuss with Moderators / Presenters / Attendees freely about the event via open or private 1:1 discussion. The Q&A is specifically designed as a way for Moderators / Presenters to gather questions from Attendees – other Attendees can also ‘upvote’ questions to show agreement.

Can we have two admins (more?) on an account to get multiple sessions setup at once?

Yes, you can have multiple admins to setup the entire event on the Nunify Virtual Events platform. They can then simultaneously access the admin portal to do the required changes

Is there a demo anywhere that shows how to do the multi-session workflow gracefully?

Yes, we can show you a demo of the Nunify virtual events platform. Please contact us and we can set-up a demo for you

Can I view a session in full-screen format?

Yes. You can toggle to full-screen view by tapping on the full screen button present on the top-right of the stream

Security & Support on Nunify

Does the Nunify Virtual Events Platform support end-to-end encryption?

Yes, we are an enterprise grade solution and support end-to-end encryption of your data and ensure full privacy during your online event

Is the online event content secure on Nunify?

Yes. All video and audio & text streams are encrypted. Users can join securely even when they’re off site.

Is the Nunify online events platform GDPR compliant?

Yes, the Nunify online events platform offers the Data Processing Amendment and model contract clauses as a means of meeting the adequacy and security requirements of the European Union’s General Data Protection Regulation (the “GDPR”).

Do I need to set my browser to accept cookies in order to use the Nunify online events platfom?

You can browse Nunify without having cookies enabled. However, if you need to log in to an existing account, you will need to adjust your browser’s privacy settings to accept cookies. We primarily use cookies to provide you with secure access to your account.

What all browsers does Nunify support?

Nunify supports all modern day browsers but we recommend Chrome for the best streaming experience.

Why isn't my Video/Camera working?

We recommend checking permissions in the settings tab of your browser to ensure that you have given Nunify the necessary permission to access the Camera. You can also do the same from the session page of the platform.

Why is there an echo in my online session?

Echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices or two participants joined in from the same local. Please check for the same and if the issue is not resolved, reach out to the event organizer/moderator for further help.

What should I do if Attendees are unable to join?

Please check if attendees have the required permission to join the event and are they accessing the correct event link. If the attendees are in the event and not able to join a session, ask them to leave and attempt to reconnect. If the issue still persists, please contact us and we will investigate the issue right away

What do I do if my attendees can't see my screen?

Screen sharing needs to be turned on after starting a session – Sessions start with it turned off to prevent early attendees from viewing your preparation. Tap on the share screen button from the bottom of the screen to enable sharing.

Where can I go for help with audio problems?

If no one can hear you, here are some quick tips:

  • Please leave and join the session again
  • Double-check that you have the correct audio option selected – for instance, you cannot use mic and speakers when you have “Use Bluetooth device” selected.
  • Have you started the broadcast? Check if you are live
  • Are the correct sound devices selected on your session Preferences (or Audio, on a Mac) menu
  • If using a microphone with a mute/unmute button, is your microphone muted?
  • Is your attendee’s speaker volume set too low?
  • If you are still having audio problems, please contact us