The cashless society is not a new concept. At first glance, the UAE looks to be a long way off with 75 per cent of all transactions still made using cash. However, the pandemic has propelled a shift towards a cashless society in ways that no other single event has. The new dynamics are creating a golden moment for card companies, banks and digital platforms to advance the cashless revolution by encouraging consumers and retailers to use digital payments. One of the biggest shifts in the UAE was in the e-commerce space with cash-on-delivery customers moving towards online payments. What are the dynamics at play in a Covid world and what is the future of cashless payments?