System Requirements

Following are system requirements for hosts, speakers, exhibitors and attendees. We have provided automated system checks that you can use. 

Browser Requirements:

Browser SupportChromeFireFoxSafariEdgeIE
Windows 7ver. 80 or laterver. 72.0 or laterver. 80 or laterver. 10 or later
Windows 8.1ver. 80 or laterver. 72.0 or laterver. 80 or laterver. 10 or later
Windows 10ver. 80 or laterver. 72.0 or laterver. 80 or laterver. 10 or later
Mac OS X 10.14 (Mojave)ver. 80 or laterver. 72.0 or laterver. 10 or laterver. 80 or later
Mac OS X 10.15 (Catalina)ver. 80 or laterver. 72.0 or laterver. 10 or laterver. 80 or later
Android OS7+7+7+7+7+
iOS11+11+11+11+11+
You can check you current system specifications by clicking here

Internet Bandwidth:

Type of ParticipantMinimumRecommended
Host4 Mbps download/upload speed14 Mbps download/upload speed
Speaker4 Mbps download/upload speed14 Mbps download/upload speed
Exhibitor4 Mbps download/upload speed14 Mbps download/upload speed
Attendee1 Mbps download speed4 Mbps download speed
You can check you Internet bandwidth by clicking here

Hardware:

MinimumRecommended
2GB of RAM
Webcam for video streaming
Microphone and speakers
4GB or more of RAM
Webcam for video streaming
Microphone and speakers (USB headset recommended)

You can download the latest iteration of the above mentioned browsers below:

ChromeFireFoxSafariEdge
WindowsDownload HereDownload HereDownload Here
Mac OSDownload HereDownload HereDownload HereDownload Here

Still facing issues?

  • If you are having problems viewing mixed content (http non-secure and https secure content on the same page), When the prompt will read “Only secure content is displayed”. Click “Show all content” on the prompt and then the content will load appropriately.
  • If you are experiencing problems connecting to the event/webcast, it may be due to the configuration of your company’s network or VPN. Certain firewall configurations prevent the communication features from functioning properly. Please ensure nunify is whitelisted or contact [email protected]
  • If you are experiencing difficulty viewing or hearing a presentation, first run above system checks. Then ensure you have given permission to mic and camera. There might be a “play” button that will show up. Click playIf your system is configured properly and you are still experiencing problems, please contact your event host or email at [email protected]

If your system is configured properly and you are still experiencing problems, please contact your event host.

This marks the end of this article. If you are still facing issues. Email support@aida.io & we would be happy to help.

ADDRESS

Suite 208, Britannia House
1 – 11, Glenthorne Road,
London W6 0LH.
United Kingdom

235/A , 1st Floor, 2nd Cross,
11th Main Road,
4th Block Koramangala,
Bangalore – 560034.
Karnataka, India