System Requirements

Following are system requirements for hosts, speakers, exhibitors and attendees. We have provided automated system checks that you can use. 

Browser Requirements:

Browser SupportChromeFireFoxSafariEdge
Windows 7ver. 80 or laterver. 72.0 or laterver. 80 or later
Windows 8.1ver. 80 or laterver. 72.0 or laterver. 80 or later
Windows 10ver. 80 or laterver. 72.0 or laterver. 80 or later
Mac OS X 10.14 (Mojave)ver. 80 or laterver. 72.0 or laterver. 10 or laterver. 80 or later
Mac OS X 10.15 (Catalina)ver. 80 or laterver. 72.0 or laterver. 10 or laterver. 80 or later
Android OS7+7+7+7+
iOS11+11+11+11+
You can check you current system specifications by clicking here

Internet Bandwidth:

Type of ParticipantMinimumRecommended
Host15 Mbps download/upload speed20 Mbps download/upload speed
Speaker15 Mbps download/upload speed20 Mbps download/upload speed
Exhibitor15 Mbps download/upload speed20 Mbps download/upload speed
Attendee4 Mbps download speed6 Mbps download speed
You can check you Internet bandwidth by clicking here

Hardware:

MinimumRecommended
2GB of RAM
Webcam for video streaming
Microphone and speakers
4GB or more of RAM
Webcam for video streaming
Microphone and speakers (USB headset recommended)

You can download the latest iteration of the above mentioned browsers below:

ChromeFireFoxSafariEdge
WindowsDownload HereDownload HereDownload Here
Mac OSDownload HereDownload HereDownload HereDownload Here

Still facing issues?

  • If you are not able to see or hear the stream, please go through this link. This will do a system check and help you in troubleshooting.
  • If you are having problems viewing mixed content (http non-secure and https secure content on the same page), When the prompt will read “Only secure content is displayed”. Click “Show all content” on the prompt and then the content will load appropriately.
  • If you are experiencing problems connecting to the event/webcast, it may be due to the configuration of your company’s network or VPN. Certain firewall configurations prevent the communication features from functioning properly. Please ensure nunify is whitelisted or contact [email protected]
  • If you are experiencing difficulty viewing or hearing a presentation, first run above system checks. Then ensure you have given permission to mic and camera. There might be a “play” button that will show up. Click playIf your system is configured properly and you are still experiencing problems, please contact your event host or email at [email protected]

If your system is configured properly and you are still experiencing problems, please contact your event host.

This marks the end of this article. If you are still facing issues. Email support@aida.io & we would be happy to help.

ADDRESS

Suite 208, Britannia House
1 – 11, Glenthorne Road,
London W6 0LH.
United Kingdom

235/A , 1st Floor, 2nd Cross,
11th Main Road,
4th Block Koramangala,
Bangalore – 560034.
Karnataka, India