How to add attendees from the backend?

What you’ll learn:

  • How to add/update an attendee details?
  • How to bulk upload attendees via excel?

What you’ll need:

Time3 minutes
Pre-requisites– Access to
– Existing Event listing
– Attendee Details

How to add attendees?

  • Click on “People
  • Follow the information given in the table below
  • Click “Save” on the top right corner
  • The attendee has now been added to the event listing

To addClickAdditional Comments
An attendeeAdd User
An attendee“First Name” fieldMandatory
An attendee“Email” fieldMandatory


  • Please ensure that the email address is unique for each attendee being added
  • You can add other details viz. Photo, Designation & Company

How to bulk upload attendees via excel?

  • Click on “People
  • Click on three dots present beside “Add User”
  • Click on “Import Users
  • Click on “Download Template”
  • Fill in the required info. First Name & Email Id is Mandatory
  • Download the sheet (In .xlsx Format)
  • Click on “Choose File”
  • Ensure that all the errors shown by the system have been rectified if any
  • Click on “Prepare to Import”
  • Click on “Looks Good. Import”
  • The system will now import the sheet
  • All the attendees are successfully imported!

Import Excel sheet fieldsMeansAdditional Comments
ticket_typeType of the Ticket attendee has boughtoptional(will set to default ticket type if left blank)
salutationSalutation for the attendeeOptional
first_nameFirst Name of the attendeeMandatory
last_nameLast Name of the attendeeOptional
emailEmail-id of the attendeeMandatory – Ensure that the email id is unique and correct
phoneContact number of the attendeeOptional
designationDesignation of the attendeeOptional but recommended
companyCompany of the attendeeOptional but recommended
groupsGroup which the attendee belongs toEnter a group name if the attendees belong to different groups
aboutAttendee BioOptional

  • Please ensure that all the data added is correct
  • Please do not alter the header fields in anyway, this will lead to an import failure
  • If you wish to amend details post-upload, you can do the same in the sheet and upload again
  • Leave the column blank where you do not intend to upload any details for eg. “Pin” column

This marks the end of this article. If you are still facing issues. Email & we would be happy to help.